Privacy policy

YearnGlass Ltd – Privacy Policy

Company Registration: 10562188
VAT Number: GB355034277
Registered Office: 55-57 Wallis Road, Hackney, London, E9 5LH
Effective from: 03/10/2025

1. About Us

Yearnglass Limited T/A Yearn ("Yearn," "we," "us," or "our") operates this store and website, including all related services, products, and content (the "Services"). Our platform is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services or communicate with us. In case of conflict between this Privacy Policy and our Terms of Service, this policy governs your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

“Personal information” refers to data that identifies or can be reasonably linked to you or another individual. This does not include anonymized or de-identified information.

We may collect the following types of personal information:

  • Contact details: Name, addresses (billing and shipping), phone number, email address.
  • Financial information: Payment card details, financial account numbers, transaction details.
  • Account information: Username, password, security questions, preferences.
  • Transaction information: Items viewed, purchased, returned, or cancelled.
  • Communications: Any information you provide when contacting us.
  • Device information: Browser, IP address, device identifiers.
  • Usage information: Interaction with our Services, navigation patterns, and timing.

3. How We Collect Personal Information

We gather personal information through:

  • Direct input from you (e.g., account creation, purchases, support inquiries).
  • Automatic collection via cookies, tracking technologies, and device information.
  • Our service providers, who process data on our behalf.
  • Partners and third parties, where applicable.

4. How We Use Your Personal Information

We use your personal information to:

  • Provide, customize, and improve our Services.
  • Process payments, fulfill orders, and manage your account.
  • Communicate with you about your account and transactions.
  • Conduct marketing and advertising communications (email, SMS, postal mail, online ads).
  • Detect and prevent fraud or unauthorized activity.
  • Comply with legal obligations and enforce our policies.

5. B2B-Specific Data Use and Processing

As a B2B supplier, we may also collect and process personal information from your employees, representatives, or authorized contacts associated with your business accounts. This may include contact details, job titles, and transaction history relevant to our business relationship.

We use this data to:

  • Manage and support corporate accounts and orders.
  • Facilitate contract negotiations, billing, and service delivery.
  • Conduct due diligence and risk management activities.
  • Communicate important updates about products, services, or policies relevant to your business.
  • Comply with legal and regulatory obligations relevant to our business operations.

6. Disclosure of Personal Information

We may share your information with:

  • Shopify and third-party service providers assisting us (e.g., payment processing, fulfillment).
  • Business and marketing partners for advertising purposes, subject to your rights.
  • Affiliates within our corporate group.
  • Third parties when required by law, legal process, or in connection with business transactions (mergers, sales).
  • With your consent or at your direction.

7. Relationship with Shopify

Our Services are hosted on Shopify’s platform. Shopify collects and processes personal information about your use of the Services to provide and improve them. Shopify may also use your data to provide enhanced features involving your interactions across multiple merchants.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies when visiting these sites.

9. Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to request deletion.

10. Security and Data Retention

We implement reasonable security measures to protect your information but cannot guarantee absolute security. Please avoid sharing sensitive data via unsecured channels.

We retain your personal information only as long as necessary to provide our Services, comply with legal requirements, or resolve disputes.

11. Your Rights and Choices

Under GDPR (for EU/EEA/UK residents):

  • Right to access, correct, delete, restrict or object to processing, and data portability.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a supervisory authority.

12. International Transfers

Your personal information may be transferred and processed outside your country, including to countries with different data protection laws. When transferring data from the EEA or UK, we rely on appropriate safeguards like

13. Complaints

If you have concerns about our data practices, contact us first at the details below. You also have the right to lodge complaints with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post changes here with an updated effective date and notify you as required by law.

Contact Us

Yearnglass Limited T/A Yearn
55-57 Wallis Road, London, ENG, E9 5LH, UK
Email: accounts@yearnglass.co.uk
We are the data controller responsible for your personal information under applicable laws.